If you are not happy with your purchase, we will accept a return of an unused product within 14 days. Once we receive the returned item https://thepureorganicstore.com/ (Prajapati Trader) will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Refund will be initiated after the item is received, and further take 3-5 working days
Discounted items are not eligible for a return.
https://thepureorganicstore.com/ (Prajapati Trader) will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging, and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in the return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without an actual receipt of the item(s) or proof of received return delivery. All the refunds of any item will be given as per receipt of the payment.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return. Customer should provide the slip of return the products at support@thepureorganicstore.com or call us at 18002335557.